This post is aimed more at the news business in general than photography.
Over the last few weeks, I've had conversations with friends and colleagues all over the country about comments on news and news-related Web sites.
An experience today has prompted this post, and my call for news Web sites to turn off comments altogether.
A paper I read quite frequently included a story about state initiatives to curb the hiring of undocumented workers and illegal immigrants being called into question in federal court.
I'm generally not a big comment-reader, as I find that on most sites, they very seldom offer anything worthwhile.
But I clicked through to take a peek. And I saw comments ranging from mild bigotry to an actual, outright call for the lynching, yes,
lynching of illegal immigrants (or was it anyone from Mexico?).
To be fair, the comment was pretty quickly removed, but things can't really be unsaid.
Comments on news Web sites, from a business standpoint, seem to have done little to improve the bottom line. They generally don't add much, if anything, of value to the conversation that couldn't be published electronically in the form of a letter to the editor or guest column.
Comments are doing more to spread lies, half-truths and uninformed opinions than just about anything else. Sure, they might get the frequent commenters coming to the site, but are they clicking ads?
Many of these commenters are a part of a very vocal minority in their beliefs, and the handful come to access the ear of the masses: sponsored and enabled by a profession that is supposed to get at "truth."
I'm sure that bigots, racists, homophobes and other social degenerates drink Pepsi and drive Chryslers. But Pepsi and Chrysler are selling them a product; and not giving them an open mic after the sale.
While Pepsi and Chrysler may or may not respond to consumer complaints, they certainly don't host online forums for anonymous and oft-uninformed tirades.
So why, then, do news sites continue to do it?
In the age of the Internet, more appropriate (if disagreeing) letters to the editor can be published on the site than could ever be put in print. Why not encourage readers to write in with thoughtful, if dissenting, opinions? Require a name. Sure, they can make it up, but it's another hurdle.
Really, if folks want to put together their own "comment" pages on the Web, let them. A link to the story, perhaps a legally appropriate excerpt, and a space for comments. But the onus is on the reader to maintain, and suffer the consequences, of providing the service.
Having a meaningful and productive dialog with the public is critically important to work as a journalist. But why not funnel things away from mindless, anonymous comments and into a productive, even if unpleasant or disagreeable, conversation?